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Our Commitment To Privacy
What kind of information does Joswen collect?
For what purposes does Joswen collect my information?
Does Joswen share my information with third parties?
How can I exercise my choices about receiving promotional communications?
How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this Policy and Joswen's privacy practices?
How long is personal information retained?
How is personal information secured?
What kind of information does Joswen collect?
We may collect personal information from you when you save or otherwise provide your personal information to us, such as by setting up a user account and password, logging in as a registered user of Joswen.com, searching for a product, making an order for a product, providing information in your account (and you might have more than one, if you've used more than one e-mail address when shopping with us), communicating with us by phone, e-mail, or otherwise or if you complete an entry form to participate in a contest, promotion or survey. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information (we do not store of keep any credit card details, all credit card information is transacted directly through the third party financial institution), names of people to whom purchases have been shipped, including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences. We may also maintain a record of your product interests and acquire information about you from our present and future affiliates or divisions.
Joswen's website is directed for use by person(s)18 years and above. Joswen does not knowingly collect any personal information from person(s) under the age of 18. Those under age 18 should not use Joswen's website or provide Joswen with any personal information unless under the supervision of an adult who themselves deems the information to not be of a sensitive nature.
For What Purposes Does Joswen Collect My Information?
Joswen.com may use your personal information to:
1. Process your order and to answer questions about the status of your order.
2. Send you or your friends, relatives or associates, products that you have ordered.
3. Maintain contact with you and provide you with ongoing personalized service.
4. Communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers.
5. Help us learn more about your shopping preferences.
6. Conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings. As provided below, you may always choose not to receive promotional materials or marketing information.
Does Joswen Share My Information With Third Parties?
If you visit or purchase products on the www.Joswen.com website, participate in a contest, survey, promotion or special offer, or shop at Joswen, we may share your personal information with that Joswen Affiliate, so that it can communicate with you (whether by e-mail, post or otherwise) and provide you with promotional materials and additional information about our products, services, contests, promotions and special offers that may be of interest to you, or collect and use that information subject to and for other purposes contemplated by this Policy.
We do not sell or rent your personal information to non-affiliated third parties except as permitted by law. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.
We may transfer personal information to non-affiliated third parties for processing pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information.
Choices and Opt-Out about Receiving Promotional Communications?
We want to communicate with you only if you want to hear from us. If you no longer wish to receive the Company's promotional communications, or other Joswen Affiliates, or if you do not want us to use your information to enhance your shopping experience, you may "opt-out" of receiving them by following the instructions included in each communication or by e-mailing us at sales@Joswen.com. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us.
How Can I Access Or Change My Personal Information Or Withdraw My Consent , Or Make Inquiries Or Complaints In Relation To This Policy And Joswen's Privacy Practices?
Joswen will ensure that the personal information it collects is as accurate, complete, and up-to-date as necessary for the purposes for which it is to be used. You are entitled to request access to and correction of your personal information collected by us. In order to make such a request, or if you have any questions or to make any complaint in relation to this Policy and Joswen's privacy practices, please contact our privacy officer by Email to: sales@Joswen.com.
If you have consented to the collection, use and/or disclosure of personal information as identified herein, please note that you can also withdraw your consent at any time by communicating with our privacy officers as provided above.
How Long Is Personal Information Retained?
We will keep your personal information only as long as reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.
How Is Personal Information Secured?
We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every Joswen employee, mandatory or agent must abide by this Policy.